One of the more interesting projects we worked on recently involved a small professional services organisation rolling out a new client intake and workflow platform across several offices. The project itself looked fairly ordinary at first glance. Online forms, document uploads, automated notifications, reporting dashboards — the sort of thing organisations implement every day. The
AI note-taking systems are appearing rapidly across clinical practice, promising less paperwork, fewer errors and more time with clients. Many clinicians consider the administration tedious, and the idea of having a system quietly prepare notes and summaries in the background feels like a breakthrough. And let’s face it, it is. But what about the privacy
I am often asked whether email is “secure enough” for clinical work. The truth is that most privacy problems with email are not caused by failures in the technical continuum, but from ordinary human moments — forwarding the wrong message, including too much detail, sending sensitive information to the wrong address, or assuming an email
In today’s digital environment, trust is besides the point. The objective should be to ensure that people know what they need to know and no more. Information should be visible only to those people who are trained and cleared to handle that kind of information. That’s where Zero Trust Information Management comes in. And no,
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